What You Need To Know

  • Must be 21 years of age or older to participate, membership is free
  • New Club Grand members must register at the Players Club to be eligible to earn comp rewards
  • Valid state or US Federal identification is required to sign up for the Club Grand membership card, to replace lost or stolen cards and to redeem Club Grand comp rewards
  • Grand Sierra Resort and Casino is not responsible for lost or stolen cards and/or Club Grand comp rewards
  • Membership in the Club Grand program is a privilege, which may be modified or revoked, at which time Club Grand card(s) must be returned, as they are the property of Grand Sierra Resort
  • Cardholders may have only one account and Club Grand benefits are non transferable
  • It is against Grand Sierra Resort policy for Club Grand members to allow others to accumulate benefits to their account, for example, by leaving an unattended card in a slot device
  • Club Grand benefits are valid for 13 months from the day earned. All unused Club Grand comp rewards will expire and will no longer be available for redemption
  • In becoming a Club Grand member, you are acknowledging your permission for Grand Sierra Resort to correspond with you by mail, email and telephone. Club Grand members are responsible for promptly notifying Grand Sierra Resort of contact information changes
  • Grand Sierra Resort reserves the right to adjust Club Grand comp balances resulting from malfunction, operator error and/or fraud
  • It is the member s responsibility to present the Club Grand card to a dealer before playing table games and/or to properly insert the Club Grand card into the slot card reader and verify its acceptance throughout the duration of play
  • Tier credits are only used for determining tier levels
  • Point multiplier promotions or other point adjustments will not apply to tier credits
  • Individual players may be disqualified from point multiplier or may be given a reduced multiplier for any reason, including suspicion of advantage play
  • Tier levels are subject to modification based upon account activity
  • All decisions made by Grand Sierra Resort management are final and binding. Management reserves all rights
  • Club Grand benefits are subject to availability
  • Additional details are available at Club Grand
  • Grand Sierra Resort reserves the right to cancel or modify the Club Grand privileges at any time without notice
  • Any Club Grand member that is banned from the property voluntarily or involuntarily will forfeit all privileges, including awards, prizes, comps and offers in the mail that are associated with Club Grand membership
  • Any Club Grand member who has had a tier level reduction is required to surrender the existing card and will be issued the new card with the current tier level. This includes any parking pass or gate card that has been issued

How to Redeem Comp Points and Comp Dollars

  • Free Promotional Play (slot and video poker players only): Redeem by downloading at select machines once PIN is established at Club Grand
  • Comps: Swipe your Club Grand card at any GSR outlet and select retail outlets. At non GSR and select GSR outlets your comp points and comp dollars will be worth fifty cents on the dollar
  • Outlets requiring a comp voucher from the Players Club: Johnny Rockets, 2 Bella and select retail shops